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Emergency Ride Home

TransManage Building Program participants who use a non-drive-alone mode of transportation to get to work at least four days per week are eligible for the TransManage Emergency Ride Home benefit. Employees who bike, bus, carpool, vanpool, or walk to work may apply to receive taxi fare reimbursement to pay for transportation related to a qualifying emergency.

Registered employees may be reimbursed for up to four trips per year, up to fifty miles in length.

Qualifying Emergencies

Qualifying emergencies include:

  1. Employee illness. The employee becomes ill and must leave work.
  2. Family member illness. An immediate family member becomes ill and the employee must leave work to pick up or care for him or her.
  3. Unscheduled overtime. The employee learns that he or she must work unscheduled overtime on the same day on which the overtime occurs.
  4. Abandonment by one’s regular vanpool or carpool. The employee becomes stranded at work by his or her regular vanpool or carpool.
  5. Bicycle Emergency. The employee has an unrepairable flat tire, is injured or his or her bicycle is stolen.

Applying for Reimbursement

In order to receive a TransManage Guaranteed Ride Home reimbursement, employees must be a registered participant of their building’s TransManage Building Program.

If you experience one of the qualifying emergencies, arrange for a ride home with a taxi company or car share service such as Lyft or Uber and make sure to request a receipt from the taxi driver. The receipt must show fare paid, the taxi number, the driver’s name and mileage. You will then need to complete the “TransManage Guaranteed Ride Home Reimbursement Form” and submit it along with the original receipt to TransManage within two (2) days of returning to work.

TransManage will then verify your qualified emergency and issue you a refund check you within one month of receiving the request.

> Download Emergency Ride Home Form (PDF)

Please contact TransManage with any questions at or 425-990-3097.


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